Samsung Denies Apple’s Request For Records Of Service Calls Confusing Their Products

"You're a copycat!" "No, you're the copycat!" Apple and Samsung have entered the pre-trial discovery period in their dispute over whose smartphones and tablets violate whose  intellectual property. In hopes of securing evidence that even Samsung's customers mistake its products for iPhones and iPads, Apple has requested that Samsung turn over records of customer service calls where one company's products were confused with the other's. That evidence could help Apple ban sales of Samsung's Galaxy 10.1 tablet, so the South Korean electronics company is trying to frame the request as unfeasible. Samsung has now formally denied the request, citing that the request's broad scope would include calls where customers criticize Apple's products, which are supposedly so numerous that collecting them from calls where their products were confused would be take too much time and effort.

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