Friday, March 25, 2011

Is Apple Too Quick To Shut Down Potentially Hacked Accounts?

A reader, Mike, sent in a tale of woe so odd and draconian that I'm not even sure what to think of it. On one hand, Apple is protecting its interests when it comes to fake gift cards and other potentially costly hacks and, on the other hand, their reaction is far out of proportion to the actual situation. Mike's account was hacked in January of this year and $80 worth of iTunes cash drained from his account. This is similar to the hack that occurred over the summer resulting in "about 400" hacked accounts and continues even to this month as evidenced by this thread in Apple Support. Mike writes:
A few weeks after Christmas my iTunes account was hacked and the $80 in gift cards I was given for Christmas were drained by the hacker. I contacted Apple, was treated well and had the fraudulent purchases restored. After securing my account, things were back to normal until a week ago.

Source: http://feedproxy.google.com/~r/Techcrunch/~3/uXbIv3sJx1c/

SHAW COMMUNICATIONS MCAFEE MAXIMUS MANTECH INTERNATIONAL MANHATTAN ASSOCIATES

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